Australian Consulate-General
Bali, Indonesia
Consulate-General address: Jalan Tantular, No. 32, Renon, Denpasar, Bali. Telephone: 241 118. Fax: 221 195 (DFAT), 241 120 (DIAC)

Visas and Immigration

The Australian Consulate General Bali Immigration Section provides services for the Department of Immigration and Citizenship (DIAC) in Indonesia.

Applying for a visa

The Australian Consulate-General Bali and the Australian Embassy in Jakarta have an arrangement with the Australian Visa Application Centre (AVAC) to accept visa applications on their behalf. The AVAC has offices in Bali and Jakarta at:

Australian Visa Application Centre - Bali

Perkantoran Duta Wijaya, Unit 12
Jl. Raya Puputan, Renon
Denpasar, BALI - 80225
Enquiry helpline: (0361) 264958
Email: diacbaliacsupid@vfsglobal.com
Opening hours: 8:30am to 4:00pm Monday to Friday

Australian Visa Application Centre - Jakarta

Level 22, Plaza Asia
Jl. Jenderal Sudirman Kav. 59
JAKARTA SELATAN – 12960
(Opposite Pintu 1/Gate 1 Senayan)
Enquiry helpline: (021) 5140 1590-91
Email: info.diacid@vfshelpline.com
Opening hours: 8:30am to 4:00pm Monday to Friday

The AVAC provides the following benefits to clients:

A fee of Rp 150,000 per passport is charged for this service. This is in addition to the visa application charge required by the Australian Embassy Immigration Section to process your visa application.

AVAC also offers a courier option if you are unable to lodge your application in person. For more information about this service, fees charged, contact details, office location and office hours, see: www.vfs-au-id.com

Visa applications can also be lodged on your behalf by registered migration agents, travel agents or student education agents. Alternatively, you can courier or mail your application directly to the Immigration Sections at the Consulate in Bali or the Embassy in Jakarta.

Immigration Section
Australian Consulate General Bali
Jalan Tantular No. 32 Renon Denpasar
Bali, 80234

Applications lodged by courier or mail must be in a sealed envelope and clearly addressed to the Australian Consulate General Bali Immigration Section. Applications must include a pre-paid return envelope clearly stating the return delivery address.

Applications must clearly state the full name, Kartu Tanda Penduduk (KTP) number and contact details of the person you authorise to collect your passport/documents once your application has been finalised (see below about asking a friend or relative to check the status of your application). 

Visa applications can also be lodged in person with the Consulate Immigration Section during office hours

Visa decisions are made by immigration staff at the Consulate in Bali and the Embassy in Jakarta. Visa decisions are not made by AVAC or other agency staff.

Citizenship

Citizenship Applications can be lodged in person between 8.30am until 12.00pm, or by mail or courier to the Consulate Immigration Section.

Visa Application Charges

All visa application charges are listed on the Department of Immigration and Citizenship (DIAC) website at: www.immi.gov.au

 
Visa and citizenship application charges at 1 July 2008:

These visa application charges can change regularly. For your application to be valid we need to receive the charge that is applicable on the day you lodge your application. Ensure that you have the most current information by visiting www.immi.gov.au before lodging your application.

Payment Methods

Cash - Payment can be made in cash (Rupiah only).

Payment in Australia - If you have a sponsor or relative in Australia, they may pay the visa application charge on your behalf at the nearest DIAC office in Australia. They should then send the receipt to you for submission with your visa application.

Application forms, information sheets and booklets

Information on the following visas:

Further information on DIAC services is available at www.immi.gov.au You can also download printable application forms, information sheets and booklets free of charge from this site.

Important notice for visa applicants

Can I ask about the status of my friend or relative’s application?

Due to Australian privacy laws staff at the AVAC, the Consulate in Bali and the Embassy in Jakarta can only respond to enquiries from the applicant directly. Therefore, we are unable to provide any information to another person making enquiries on behalf of the applicant unless the applicant has given written authorisation for information to be disclosed to that person. There are no exceptions to this rule, including relatives and sponsors.

To give authorisation for information about your application to be disclosed to another person, please complete form 956 and return to the Immigration Sections at the Consulate in Bali or Embassy in Jakarta. This form is available at www.immi.gov.au/allforms/pdf/956.pdf

The Australian Consulate General Immigration Section welcomes your contact and feedback

To discuss visa or citizenship matters with an officer from the Consulate Immigration Section in Bali please contact:

Email: immigration.bali@dfat.gov.au (preferred)
Fax: +62 361 241120
Telephone: +62 361 241118

Telephone enquiry hours: 1:00pm to 4:00pm Monday to Friday (follow the prompts press 1 to be connected to an Immigration Officer).