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Message from the Consul-General in Bali
Welcome to the website of the Australian Consulate-General in Bali. This website outlines important information for Australians travelling to or living in Bali and West Nusa Tenggara (NTB), including how to contact the Consulate-General and the range of consular and passport services available. We also provide a limited range of consular services to Canadian citizens. Information on Australian visas and citizenship is also available on this website.
I urge all Australians planning to travel to Bali or NTB, as well as all resident Australians, to:
Check the smartraveller.gov.au website for the latest travel advice on Indonesia, including general advice on security and health matters. You can also subscribe to automatically receive email updates whenever the travel advisory is changed.
Register on-line so that in the event of an emergency, such as a natural disaster or a family emergency, we can contact you.
Ensure that each person travelling in your party (including children) is covered by adequate travel insurance. While Bali and NTB offer a great array of experiences and activities, it is important that your travel insurance covers everything you could potentially engage in.
Carefully read the advice under Services for Australians and ensure that people travelling in your party are aware of the potential problems that may be encountered.
Consular and Passport Services
From 1 August 2014, applications for passports and for notarial services will be by appointment only. Appointments can be made between 8.00am and 4.00pm Monday to Friday.
The contact number for booking an appointment is (0361) 241118 ext 114, 106 and 142. Clients who present at the Consulate-General to submit a passport application or for notarial services without an appointment, may have to wait until those who have an appointment have been attended to.
Access to the Consulate-General for emergency consular and passport services will be unchanged.
After hours emergency contact
FOR EMERGENCIES ONLY, Australian and Canadian citizens requiring urgent assistance outside normal Consulate-General office hours, including weekends and public holidays:
Call (+62 361) 241 118. Follow the instructions (press 4, wait for the information recording to begin and then press 6), this will connect you to the 24 hour Consular Emergency Centre in Canberra.
Alternatively, call the Consular Emergency Centre in Canberra directly on (+61 2) 6261 3305.
Non urgent enquiries can be made by email to email@example.com
All information regarding visas and migration in Indonesia can be found on the Indonesian Visa and Migration page (in English). This includes links to information about visa applications, and contacting the Australian Embassy in Jakarta.