Australian Consulate-General

Bali, Indonesia

Consulate-General address: Jalan Tantular, No. 32, Renon, Denpasar, Bali. Telephone: 241 118. Fax: 221 195 (DFAT), 241 120 (DIAC)

Visas and Immigration

The Australian Consulate General Bali Immigration Section provides services for the Department of Immigration and Citizenship (DIAC) in Indonesia.

Applying for a visa

The Australian Consulate-General Bali has an arrangement with the Australian Visa Application Centre (AVAC) to accept visa applications on their behalf. The AVAC has offices in Jakarta and Bali at:

Australian Visa Application Centre - Bali

Perkantoran Duta Wijaya, Unit 12
Jl. Raya Puputan, Renon
Denpasar, BALI - 80225
Enquiry helpline: (0361) 264958
Email: info.diacbali@vfshelpline.com
Opening hours: 8:30am to 4:00pm Monday to Friday

Australian Visa Application Centre - Jakarta

Level 22, Plaza Asia
Jl. Jenderal Sudirman Kav. 59
JAKARTA SELATAN – 12960
(Opposite Pintu 1/Gate 1 Senayan)
Enquiry helpline: (021) 5140 1590-91
Email: info.diacid@vfshelpline.com
Opening hours: 8:30am to 4:00pm Monday to Friday

The AVAC provides the following benefits to clients:

• You can lodge application in person and receive basic visa information from staff
• No appointment required
• Extended counter hours
• Courier option
• Tracking of your application once lodged

A fee of Rp 160,000 per passport is charged for this service. This is in addition to the visa application charge required by the Australian Embassy Immigration Section to process your visa application.

AVAC also offers a courier option if you live outside Jakarta and Bali or do not wish to lodge your application in person. For more information about this service, fees charged, contact details, office location and office hours, see: www.vfs-au-id.com

You can also lodge your visa applications using a registered migration agent, travel agent or student education agent who will forward your visa application to the Australian Embassy or Australian Consulate Bali on your behalf. Alternatively, you can arrange to courier or mail your application direct to the Australian Consulate-General Bali at:

Immigration Section
Australian Consulate General Bali
Jalan Tantular No. 32 Renon Denpasar
Bali, 80234

Applications lodged by courier or mail must be in a sealed envelope and be clearly addressed to the Australian Consulate General Bali Immigration Section. Applications must include a pre-paid return envelope clearly stating the return delivery address.

Your application should clearly state the full name, Kartu Tanda Penduduk (KTP) number and contact details of the person you authorise to collect your passport/documents once your application has been finalised (see below about asking a friend or relative to check the status of your application).

Applications can also be lodged in person at the Australian Consulate-General Bali between 8.30 am until 12.00 pm Monday to Friday.

The decision on your visa is made by immigration staff at the Australian Embassy or Consulate in Bali and not by AVAC or other agency staff.

Work and Holiday visa

See our website for information on Work and Holiday visa.

Citizenship

Citizenship Applications can be lodged in person between 8.30am until 12.00pm, or by mail or courier to the Australian Consulate-General Immigration Section.

Further information about Australian citizenship can be found at www.citizenship.gov.au

Visa Application Charges

All visa application charges are listed on the Department of Immigration and Citizenship (DIAC) website at: www.immi.gov.au

As of 1 July 2010, visa and citizenship application charges are:

• Visitor and Business visitors – Rp 920,000.
• Family Migration – Rp 15,270,000.
• Student – Rp 4,840,000.
• Temporary Residence – Rp 2,330,000.
• Resident Return Visa – Rp 2,290,000.
• Re-evidence of a Resident Return Visa – Rp 880,000.
• Registration of Citizenship by Descent - Rp 1,060,000 (first child).
• Registration of Citizenship by Descent - Rp 840,000 (other children).
• Work and Holiday - Rp 2,070,000.

For more information and visas, see the fees website.

These visa application charges can change regularly. For your application to be valid we need to receive the charge that is applicable on the day you lodge your application. Ensure that you have the most current information by visiting www.immi.gov.au before lodging your application.

Payment Methods

Cash - Payment can be made in cash (Rupiah only).

Payment in Australia - If you have a sponsor or relative in Australia, they may pay the visa application charge on your behalf at the nearest DIAC office in Australia. They should then send the receipt to you for submission with your visa application.

Application forms, information sheets and booklets

Information about visa types (visitors, business people, students, Work and Holiday, migrants, etc) is available from the Jakarta website. This also contains checklists, links to the application forms, and information about lodging in Jakarta and Bali.

Important notice for visa applicants

Clients need to disclose information about all previous visa applications. Providing false or misleading information in an application may mean that your application is refused.

Your application should be complete at time of lodgement so that your application is finalised as quickly as possible. Checklists are provided for each visa type to assist you. Please note that a decision may be made on your application based on the information that you provide with your application.

Do not send original documents with your application unless requested to do so by the Immigration Section. Please ensure that all copies of documents you provide are certified and an English translation provided if in another language, including Bahasa Indonesia.

You may be asked to provide more documents or information about your particular circumstances after you lodge your application. The visa officer will contact you should this occur
.

Can I ask about the status of my friend or relative’s application?

Due to Australian privacy laws staff at the AVAC, the Australian Embassy and Australian Consulate-General Bali cannot respond to enquiries unless the applicant authorises someone to make enquiries on their behalf. This includes the person providing support to the application.

To give authorisation for information about your application to be disclosed to another person, please complete form 956 and return to the Immigration Sections at the Consulate in Bali or Embassy in Jakarta. This form is available at www.immi.gov.au/allforms/pdf/956.pdf

The Australian Consulate General Immigration Section welcomes your contact and feedback

To discuss visa or citizenship matters with an officer from the Consulate Immigration Section in Bali please contact:

Email: immigration.bali@dfat.gov.au (preferred)
Telephone: +62 361 241118
Fax: +62 361 241120

Telephone enquiry hours: 08:30am to 12:00pm Monday to Friday (follow the prompts press 1 to be connected to an Immigration Officer).

The Australian Consulate-General Immigration Section is open 8.30 am to 12.00 pm Monday to Friday.